Josh from Lead Hippo did a good job with what he was asked to do on our website. There were some delivery time and communication issues, I needed to reach out multiple times before he engaged with the project but once he engaged, he followed through. We had 2 video calls (initial and final), and the rest was email and during our initial call I mentioned I had a tight timeline. He had some ideas on how to structure the site when I pointed out what exactly I wanted done and he was able to accomplish most of it using the parameters set by Wix. Some things he was not able to accomplish but I am not sure it was his fault more a Wix issue. I did need to carefully watch his work because there were some formatting issues he did not catch. If you are looking for a professional that will provide ideas and help you to create an amazing website from the ground up, my impression is this is not the company for you. If you have a really good idea what you want done, you have a good eye for detail and you are willing to constantly monitor their work, they will get what you want done with your website. I can confidently say my site is better now than when we began our relationship. My rating is based on value for the cost and issues mentioned above....